Can you provide a copy of our contract with Ten Ten?
Overview
Ten Ten does not issue individual contracts to schools. Instead, our Terms of Service act as the binding agreement for all subscriptions.
Do schools have a formal contract with Ten Ten?
No—schools do not have a separate, individual contract document.
When a school subscribes to Ten Ten, they agree to the Terms of Service, which form the legal agreement between Ten Ten and the school.
What are the Terms of Service?
The Terms of Service outline:
- The conditions of your subscription
- Usage rights for programme content
- Payment terms and renewal arrangements
- Responsibilities of both Ten Ten and the subscribing school
These terms apply consistently across all schools.
Where can I access the Terms of Service?
You can view the full Terms of Service here:
https://www.tentenresources.co.uk/terms-conditions/
What if I need documentation for records or inspection?
For administrative or inspection purposes, schools may find it helpful to:
- Refer to the Terms of Service as the formal agreement
- Keep copies of:
- Subscription confirmation
- Invoices or purchase orders
If you need support locating any of these, please do let us know.
Summary
- Ten Ten does not provide individual contracts
- The Terms of Service act as the binding agreement
- These are available online and apply to all subscriptions
Need further support?
If you need help locating documentation or require clarification for your records, we’d be very happy to assist.